Terms and conditions

1. GENERAL PROVISIONS

1.1. The present Agreement is the provision of the service provider for carrying out the activities (courses, classes, workshops, intensives, workshops, webinars, conferences, etc...) - Hereinafter - the event for the customer is subject to availability and / or according to the customer CONTRACTOR requirements for services . Detailed description of the event the customer can read on the CONTRACTOR website under "Education" at http://klch.art
1.2. Under this Agreement the Executor provides the following services:
- Preparation of the program activities;
- The development schedule of the Event;
- Carrying out activities;
- Complete organizational support activities.
1.3. Conditions term (date), duration and place of the events listed in the section "Education" in http://klch.art address, date and time of the event can also be communicated to the representatives of the perpetrator personally CUSTOMER, by giving notice to the contact e-mail CUSTOMER.
1.4. Terms of the possibility of visits to specific customer activities (personal / remote) are specified in the Rules Function (Appendix to this Agreement).
1.5. CUSTOMER Conclusion of this Agreement shall be effected by committing the following serial (acceptance of a public offer)
1.5.1. Registration Application for Action on http://klch.art website and / or its subdomains.
1.5.2. Payment for participation in the Event (by pressing the "send application" CUSTOMER agrees to the terms of this Agreement).
1.6. The cost of participation in the Event is indicated on the Contractor's site or can be obtained by e-mail support@chatium.io
1.7. This Agreement is concluded and enters into force for the Parties to the date of payment services to the Customer. Cash paid in the amount of 100% pre-payment (a payment procedure is possible in exceptional cases only after further consultation with the Contractor, or in accordance with the terms of the partner banks using borrowed funds). The date of payment is the date of debiting the funds from the account of the customer in NIC, or entering the cashier CONTRACTOR (cash CONTRACTOR agent), or the date of the transfer of cash to the courier CONTRACTOR (subject to availability at the CONTRACTOR), or the date of receipt of the CONTRACTOR funds from banks , partners of the CUSTOMER using borrowed funds.

2. CONDITIONS OF PARTICIPATION IN THE EVENT

2.1. To participate, the customer must request a web page Events. Background information is available by phone: 1 (888) 263-6152.
2.2. For registration of the Customer's application shall provide the following information:
- Name;
- A contact e-mail;
- Contact telephone number for communication.
2.3. CONTRACTOR confirms receipt of the application, assign the application number and an invoice for payment (if payment has not been made by the Customer on the Contractor's site).
2.4. CUSTOMER pays for services under this Agreement in the amount established performers.
2.5. Payment for the services performed by one of the following methods:
- By contributing cash to the cashier CONTRACTOR (CONTRACTOR Agent), or cash transfer to the courier CONTRACTOR (subject to availability at executor);
- By electronic payment in cash;
- By paying through payment terminals or internet banking;
- By payment on account of the Contractor;
- Payment by credit funds in accordance with the terms of the partner banks CONTRACTOR;
- Otherwise by prior agreement with the performer.
In the case of payment by credit card, the customer is recommended to use a bank card issued in the name of the customer. In the case of the return of monies paid, return is made to the same details for which payment was received, and on the basis of the personal application of the person, bank card was released in whose name.
2.6. Accepting conditions of the Offer, the CUSTOMER consents in accordance with the applicable legislation on the processing of the CONTRACTOR information and (or) their personal data provided to them, committed through the use of automation, and without the use of automation, including the collection, recording, systematization, accumulation, storage, clarification (update, modification), extraction, use, transfer, provision, depersonalization, blocking, deletion, destruction of data in order to fulfill the CONTRACTOR of its obligations related to the provision of services and other obligations under this Offer, as well as to the implementation of requirements related to combating money laundering, proceeds of crime. The term of use of the data provided by the CUSTOMER - indefinitely. The customer also agrees to the processing and use of CONTRACTOR the information provided by them and (or) his personal data for the purpose of implementation of the customer's specified contact phone number and (or) contact e-mail newsletter (about Events CONTRACTOR) indefinitely until the Contractor receives written and (or ) electronic notification of refusal from receiving mailings. The customer also agrees to the transfer, to implement the actions envisaged by this clause, the Contractor his information to third parties if there is a proper agreement between the performer and such third parties of the contract.
2.7. For organizations receiving services with payment on behalf of the legal entity should be addressed directly to the Contractor for the conclusion of the relevant contract or registration-contract bill.
2.8. If the condition for admission to the participation in the event is the passage of an appropriate interview or questionnaire, and the Customer provides CONTRACTOR false information about themselves, as well as provides other invalid data for interviews and / or questionnaires, the Contractor is entitled to refuse the customer in the provision of services at any time with the date of discovery of the unreliability of the information provided.

3. RIGHTS AND OBLIGATIONS OF THE PARTIES

3.1. CONTRACTOR shall:
3.1.1. Provide the necessary information for registration of applications for participation in the Event. Information posted on the website at the following address CONTRACTOR http://klch.art.
3.1.2. Provide consulting support regarding the services provided, rules and procedures of registration applications at 1 (888) 263-6152 or e-mail (e-mail address for communication with the CONTRACTOR: support@chatium.io).
3.1.3. In the event of changes in the conditions of the Event (price, date, venue, and other changes) notify the Customer at least one (1) calendar day prior to commencement of such changes.
3.1.4. Return the money paid by the customer in case of complete cancellation CONTRACTOR Events.
3.2. CONTRACTOR shall be entitled to:
3.2.1. Conduct photo and video during the event and to use obtained by photo and video materials in its sole discretion. CONTRACTOR has the exclusive copyright, as well as adjacent to the exclusive rights of the copyright on these materials, obtained by the use of photo and video materials is possible only with the written authorization of the performer.
3.2.2. In unilaterally change the cost of services, the date and time of the event, as well as other terms and conditions of the Event, as well as the terms of this Agreement without prior consultation with the customer. CONTRACTOR shall inform the customer about the changes of time and date of the Event not later than 23 hours 59 minutes Moscow time, on the day preceding the date of entry into force of the relevant changes. Notification of the customer can be done by a phone call to the specified CUSTOMER contact telephone number, the direction of the letter to the contact e-mail, posting information on the Contractor's website.
3.2.3. Develop a program of activities and determine the number and composition of the faculty, speakers at the event.
3.2.4. In the case of non-payment (partial payment) for services in a timely manner, at the late submission Applications for provision of the Service (or if you specify invalid data at registration applications), this agreement is not considered to be concluded. If you violate the rules of participation in the Event shall not be liable for the quality of service provision.
3.2.5. In case of breach of paragraphs 3.3.5, 3.3.13 of the present Treaty shall not prevent the customer on the event and did not return the money paid for participation in the Event.
3.3. CUSTOMER undertakes:
3.3.1. Myself and promptly met with date, time, price, terms and conditions of the Event.
3.3.2. Making Application for Contractor's services to fill in the required fields needed (according to para. 2.2 of this Agreement) on the Applications page, indicating the selected service and accurate information about yourself.
3.3.3. Pay for the selected event on the conditions and cost of operating in this event at the time of payment. Current conditions and cost, as well as information about special offers and details are posted on the website CONTRACTOR klch.art and / or its subdomains.
3.3.4. In case of transfer of the right to participate in the Event to a third party (if that right is granted in specific activities), not later than two (2) working days before the event, notify the Contractor in writing to inform all relevant data a new customer, according to clause 2.2 of this Agreement. In case of transfer of the right to participate in the Event to a third party, such person is also subject to the terms of this Agreement, including Section 6 and 7.3.
3.3.5. CUSTOMER agrees to attend all the classes included in the paid event, as well as execute and submit lyrics for checking homework before the next class in the event that the program of activities requires the implementation of the homework. In cases where it is provided by the program, the provision of homework is a prerequisite for the admission of customers to participate in the next session, within the event. In that case, if the customer participates in the Event mode in watching online broadcast (if such a view is provided under the terms of the specific activities) he sends CONTRACTOR homework by e-mail at least one day before the start of classes. CONTRACTOR checks homework and no later than 5 hours before the start of the next session CUSTOMER sends a notice of the results of testing to the contact e-mail. Homework is done in accordance with the requirements and recommendations. If the customer has not received the homework, the implementation of which is mandatory for continued participation in the Event, he should contact the representatives of the Executive Director (contact details are given in clause 2.4 of the Agreement) in order to leave your details and get a job the contact e-mail.
3.3.6. If the terms of the specific activities allowed online broadcast, when a situation where the customer can not attend the event in person (in person), he is given the right to obtain the contact e-mail a link to the online broadcast of the event. To do this, the customer must notify the Contractor of the need to obtain such link by sending an appropriate notification to the address: support@chatium.io not less than three (3) business days prior to the first class in the framework of the acquired activities. Viewing Events broadcast is only possible on the day of classes (up to 23 hours 59 minutes Moscow time of the day). The right to change the format of the events with full-time on the online broadcast, provides customers with only one (1) time during the conduct of a specific purchased CUSTOMER Events. This change is made to the format of all the classes included in the event and the reverse can not be changed. This condition applies to the customer, fully pay for the services (by 100% prepayment) to conduct activities in the event of non-payment / partial payment activities, change the format of participation is not allowed. In case of increase in the cost of activities with the participation of the format change, the CUSTOMER is obliged to carry out an appropriate surcharge no later than three (3) business days prior to the event.
Similar conditions also apply if the customer wants to change the location (city), which was originally planned to attend the event in person (if applicable to a particular event), as well as applicable to the situation with online changes on private participation format.
3.3.7. CONTRACTOR Notify about changes in their contact information in writing immediately after such changes.
3.3.8. Writing (including by means of the contact e-mail) by sending an address CONTRACTOR corresponding application (template provided by the Contractor upon request) to notify the Executive Director on the refusal to participate in the Event not later than fourteen (14) calendar days prior to the Event.
In that case, if the customer shall notify the Contractor of its refusal to participate in activities in a period of less than fourteen (14) calendar days, but no later than 7 (seven) calendar days prior to the Event, the Contractor returns the funds in the amount of 50% of the amount paid by the CUSTOMER.
In that case, if the customer shall notify the Contractor of its refusal to participate in activities in a period of less than seven (7) calendar days, but not less than three (3) business days prior to the Event, the Contractor returns the funds in the amount of 30% of the amount paid by the CUSTOMER.
In the event that the customer is not warned CONTRACTOR less than three (3) business days prior to the events of his refusal to take part in the event, did not return the money to the CUSTOMER.
In all cases of refusal to participate in the Event Customer provides the Executor an application in writing. In the absence of such a declaration cash Contractor shall not be returned.
In any case, the refusal to participate in the Event CUSTOMER shall reimburse the actual expenses CONTRACTOR, including all fees and payment systems charged for transferring funds to and from the Contractor's invoice.
3.3.9. Coming to the event well in advance for timely registration desk at the event.
3.3.10. In the case of participation in the Event mode in watching online broadcast, promptly (no later than one and a half hours after the event) to start viewing the broadcast on the link sent by the CONTRACTOR (if applicable to a particular event). Reference valid until 23 hours 59 minutes Moscow time on the day of the event (one lesson included in event).
3.3.11. To view on a computer online - translation CUSTOMER should have a PC that meets the following criteria:
- The processor intel core 2 duo 1,6 Ghz or AMD Athlon II 215 and above;
- 2 Gb of RAM or more;
- Incoming speed Internet connection 2 Mb / s or higher;
Browser:
- Internet Explorer 8 ivyshe
- Google Chrome 10.0.648.204 ivyshe
- Mozilla Firefox 4.0 ivyshe
- Adobe Flash Player version 11 or higher
CONTRACTOR shall not be liable for the inability to view the online broadcast of the event in case of non-PC above parameters. If you can not view the events to the specified base, the money paid by the customer does not return.
3.3.12. Observe the order and discipline at the event, not to create inconvenience for the actions of other customers, as well as not to interfere with the teacher to hold event (individual lesson, part of the event).
3.4. CUSTOMER has the right to:
3.4.1. Require CONTRACTOR compliance with the terms of this Agreement.
3.4.2. Once transfer part in the event, which is fully paid (if the condition of the transfer is applicable to actions) on the nearest date of identical activities, notifying the Contractor shall not later than 7 (seven) calendar days before the start date of the activities in which participation transferred or before the date of the first lesson, part of the activities in which participation transported CUSTOMER). In the case of increasing the cost of activities, participation in which was transferred to the CUSTOMER, the CUSTOMER agrees to make an appropriate surcharge no later than three (3) working days before the event for which was transferred part of the CUSTOMER. In case of failure of the customer from participation in the Event, produced after "freezing" service, the service is considered rendered to the customers, the money paid by the CUSTOMER, are non-refundable.

4. RESPONSIBILITY OF THE PARTIES

4.1. In cases of non-performance or improper performance of their obligations under the Agreement, the Parties shall be liable in accordance with the legislation subject to the conditions of this Agreement.
4.2. CONTRACTOR shall not be liable in case of misuse of the service, if the improper performance was caused by inaccuracy, failure or untimely information provided by the customer, as well as due to other violations of the terms of this Agreement by the CUSTOMER.
4.3. CONTRACTOR shall not be liable for non-compliance provided by the service expectations of the customer and / or his subjective evaluation, such a discrepancy to expectations and / or negative subjective evaluation is no reason to consider services rendered are not qualitatively or not in the agreed volume.
4.4. CONTRACTOR shall be released from liability for complete or partial failure to fulfill obligations under this Agreement if such failure was caused by force majeure arising after the conclusion of the agreement, as a result of extraordinary events, which the Parties could neither foresee nor prevent reasonable measures (force majeure ).
4.5. CUSTOMER is obliged to specify valid data at registration (re-registration to a third party) applications, the CONTRACTOR shall have the right to refuse to participate in the event the person is not listed in the list of participants. The final list of participants is formed by the CONTRACTOR for 2 (two) business days prior to the Event.
4.6. If the customer, for reasons beyond the control of CONTRACTOR, not to attend the event, the service is considered rendered properly and paid CONTRACTOR funds are non-refundable.
4.7. With the participation of the customer online learning format guarantees not to transfer login and password to third parties for passing courses http://klch.art site. Contractor reserves the right to verify the input sessions in the CUSTOMER account reconciliation technical means input browsers, country, IP-addresses and other user IDs. In the case of detection of handover couples login and password to your account to third parties, the Contractor reserves the right to block the account of the CUSTOMER, or the freezing of participation to ascertain the circumstances.